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Welcome to ENT and Allergy Associates Online Store!
It’s easy to use! Just follow these two steps:
1. Click on the name of your
physician from the list below.
2. Select a product or products from the list and fill out the
information required. That’s it!
You may also place your order via phone through our order fulfillment department, 1-877-375-3006. Our team of specialists can help you make your product selection and handle all aspects of customer service and return/exchange. Our goal is to make your user experience as easy as possible.
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Shipping Policies
We want you to be completely
satisfied
with your ENT and Allergy shopping experience. Whether you place your
order online at EntAndAllergy.com or with one of our product
specialists, our goal is to ensure quick delivery. Our products ship
from Danbury, CT via UPS Ground. Orders placed from within the New
York tri-state area before 2 PM EST will typically arrive
NEXT DAY and orders shipped elsewhere usually
arrive in 3-5 days. We also offer Free Shipping on product orders over
$150, so be sure to do all your
shopping at
once!
Shipping rates
are determined based on the product subtotal of your
order. Our Shipping & Handling fees cover
the costs to ship your order, including handling expenses such as
packing materials, labor and other associated expenses.
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Order
Subtotal |
Shipping & Handling |
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Up
to $15.00 |
$4.95 |
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$15.01
- $35.00 |
$6.95 |
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$35.01
- $50.00 |
$9.95 |
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$50.01
- $75.00 |
$12.95 |
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$75.01
- $100.00 |
$14.95 |
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$100.01
- $150.00 |
$16.95 |
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$150.01
and up |
FREE! |
Return Policy
If you
purchase from our online store and choose to return any of your items,
you may do so within our 60-day return period. However,
original shipping and handling charges or costs to return items cannot
be refunded. In the event an order is refused upon
delivery, you will be responsible for return shipping charges and
subsequent reshipping fees. Please call ACP Customer Service, Monday through Friday, 9:00am ET to 5:00pm ET,
1-888-222-6837 for questions about returns.
PLEASE NOTE! Our physician
offices cannot address product questions or returns.
Limited Warranty
The manufacturer of our encasings, Allergy Control Products, Inc., warrants Allergy Control® brand encasings to be free from defect in materials and workmanship under normal use and with proper care for the original purchaser for a lifetime period for Pristine ® Complete and Cotton Performance encasings, for a period of ten (10) years for Cotton Pure encasings, and for a period of five (5) years for MicroProtection encasings.
Again, we want you to be completely satisfied with your order.
If any questions arise, please
feel free to call ACP Customer Service, Monday through Friday, 9:00am ET to 5:00pm ET,
1-888-222-6837 and we will be happy to help.
Thanks
for shopping with us,
The
ENT and Allergy Store
Privacy
Policy
ENT and Allergy Associates,
LLP is committed to protecting the online privacy of visitors to its
Web site. We believe that greater protection of personal privacy on the
Web will not only protect consumers, but also increase consumer
confidence and ultimately their participation in online activities. At
ENT and Allergy Associates, LLP, we intend to give you as much control
as possible over your personal information.
The
purpose of our policy is to inform you about the types of information
we gather about you when you visit our site(s), how we may use that
information, whether we disclose it to anyone, and the choices you have
regarding our use of, and your ability to correct, the information.
I.
Personal Information Which We Collect
We may request that you supply us with personal information, including
your e-mail address, postal address, home or work telephone number,
credit card number (only if you choose to purchase a product online),
for such purposes as correspondence, making a purchase, or
participating in online contests, surveys or games. If you choose to
give us personal information via the Internet that we or our business
partners may need--to correspond with you, to process an order or to
provide you with a subscription, for example--then it is our intent to
let you know how we will use such information. Like many other
commercial sites, our site(s) may utilize a standard technology called
a "cookie" to collect information about how our site is used. Cookies
were designed to help a Web site recognize a user's browser as a
previous visitor and thus save and remember any preferences that may
have been set while the user was previously browsing the site. Our
cookie cannot retrieve any other data from your hard drive or pass on a
computer virus. Our Web site(s) may use cookies to enhance your visit.
Cookies can securely store a user's password, personalize Homes,
identify which parts of a site have been visited or keep track of
selections, such as those selected in a "shopping cart." Our cookies
may collect a domain name (for example, "aol.com" or "netcom.com") and
track a path through our Web pages. We only use "cookies" to gather the
information indicated in this policy and do not use cookies to gather
personal identifying information about you (such as your name) without
your consent.
We
may require you to supply us with personal information (demographic
information such as age, income, education, population data, zip codes)
during a "registration" process online prior to using certain features
of our site (for example, prior to entering an online sweepstakes). We
use this general information in statistical form to understand our
site's demographics, such as percentage of male and female users,
geographic location, age ranges, or a combination of these or other
demographics. We also require registration in some circumstances to
contact users when necessary, such as with online sweepstakes and
Forums. As detailed below, we will not share specific information about
you to advertisers or third parties without your consent. The Company
is not responsible for events arising from the distribution of the
registration information if you choose to publicly post or share that
information.
II.
Use of User Information
We may perform statistical
analyses of aggregate (group) user behavior. This allows us to measure
relative consumer interest in the various areas of our Web sites for
product development purposes. Any information we collect is used for
our own internal purposes to improve the content of the Web site(s), to
enhance users' experiences when visiting our site(s), to customize the
content and/or layout of our pages, and to provide the services
required by an individual user. We do not use personal identifying
information for any reason that is not disclosed either in this Policy
or at the time the information is requested. Aside from an automatic
reply to an e-mail received by us, it is our intent not to e-mail to
you unless you request a particular service, or consent to being
contacted by e-mail. There may be instances where you will have the
opportunity to subscribe to an e-mail list that will send information
about the site or our advertisers to your e-mail address, but after an
initial mailing gauging your interest this will be continued only with
your permission and consent.
III.
Disclosure to Third Parties
We do not share personal
identifying information with any third party without your permission.
We disclose only in aggregate (group) form our statistical analyses or
demographics of users to third parties, such as advertisers or other
business partners. This aggregate information does not include names or
e-mail addresses. In some instances, we operate shared Web sites with
businesses affiliated with us. Our Privacy Policy will apply to these
Web sites. PLEASE BE AWARE that when you voluntarily disclose personal
information (such as your name or e-mail address) in chat areas or
bulletin boards or to third parties, that information may be collected
by others outside our control and may result in unsolicited messages
from others.
IV.
Accuracy of User Information
Questions regarding our
Privacy Policy, the accuracy of your personal information or the use of
the information collected should be directed via e-mail to webmaster@entandallergy.com.
You
also can write us at:
ENT and Allergy Associates, LLP
Attn: Web Site Privacy Policy
560 White Plains Rd Suite 500
Tarrytown, NY 10591
These privacy policies are effective as of September 1, 2002. We reserve the right to change this Policy at any time, and will post any changes to this Policy as soon as they go into effect.
V.
Security of Information
We seek to ensure the
security of personal information submitted by our users. When
collecting credit card information for online purchases, we offer
secured-server transactions that encrypt your information in transit to
prevent someone from intercepting it and misusing it. When
we collect other information from our users, it is stored in an area to
which the general public does not have access.
VII.
Permission to Use of Materials
The right to download and
store or output the materials in our site(s) is granted for the user's
personal use only, and materials may not be reproduced in any edited
form. Any other reproduction, transmission, performance, display or
editing of these materials by any means mechanical or electronic
without the express written permission of the Company is strictly
prohibited. Users wishing to obtain permission to reprint or reproduce
any materials appearing on this site may contact us at webmaster@entandallergy.com.
