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I was diagnosed with Shingles on my face and ear and Dr. Keenan was able to see me within an hour of being diagnosed. She was professional, compassionate and helpful in trying to secure a primary healthcare provider since I am new to NYC.
Dr. Keenan was very professional, attentive and caring. She removed a huge piece of wax that hardened in my ear canal. She followed up, and made me feel like I was her only patient. It was appreciated. I will happily return to her for future medical needs.
My Dad (end stage dementia) was having trouble breathing, the staff asked a lot of questions and it jogged my memory that it happened before which was helpful. When my Dad was coughing they got him water to make it easier to swallow. Dr. Keenan decided to keep home since it happened before and that he would have 24-hour care and not do well in the ER. She even helped with another major issue I was having. The staff was wonderful with my father.
Smart thorough and most important knows how to listen to a patient.
Dr. Keenan and the entire team at ENT and Allergy at 620 Columbus Avenue in New York as well as Dr Heidi Bender at 5 East 98th--the associate who does memory exercises and testing - are truly outstanding. The staff also receives my highest rating. Why? These MD's are truly professional in every way. Diagnosis and treatment of my condition was right on target. In addition the memory strengthening program which they recommended has been a very positive experience. Appointments are always honored on time. The team cares about the whole patient not just his/her ear nose and throat. They also are very nice warm individuals--caring and interested in the patient as a person.
Very attentive and insightful doctor. Actually examined me and asked me if my ears pop on descent on airplane. I had airplane ear years ago with both ears and typically have problems when flying. Excellent bedside manner and very observant. Highly recommend!
I recently saw Dr. Keenan in order to try to correct and/or alleviate the discomfort that I have been experiencing due to snoring and sleep apnea. As my relieved wife would gladly attest Dr. Keenans knowledgeable approach to my maladies has made a world of difference for the both of us. Thank you once again Dr Keenan from the both of us!