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NOW IN-NETWORK WITH EMBLEM HEALTH GHI

Important Notice

ALL ENTA Locations Are Open to

Serve Our Patients and Communities. 

 

The health and well-being of our patients and communities remain our top priority. We are dedicated to providing a safe space for you and your family to receive the finest Ear, Nose, Throat, Allergy and Audiology care. ENTA is closely monitoring the latest COVID-19 recommendations from the Centers for Disease Control (CDC) and State & Local Health Departments (DOH).

If we have not covered a particular concern on this page, you are welcome to contact us directly for additional assistance.

Please Call the Office for Alternative Appointment Options if:

  • If you have a COVID-19 test pending

  • If you have any number of the following COVID-19 symptoms:

    • fever or chills,

    • cough,

    • shortness of breath or difficulty breathing,

    • fatigue,

    • muscle or body aches,

    • headache,

    • new loss of taste or smell,

    • sore throat,

    • congestion or runny nose,

    • nausea or vomiting,

    • Diarrhea

  • If you have tested positive for COVID-19 in the last 10 days

  • If you have been knowingly exposed (within 6 feet for 15 mins or more without a mask) to or are caring for someone with COVID-19 and have not been fully vaccinated ( 2 weeks after the second dose of a 2 dose vaccine such as Pfizer or Moderna or 2 weeks after one dose of a one dose vaccine such as Johnson & Johnson ) within the last 10 days.

  • If you have received a quarantine or isolation order from the DOH.


How is ENTA preparing for COVID-19?
We continue to monitor new information about COVID-19, and we are adapting our care practices to reflect the latest recommendations from the Centers for Disease Control (“CDC”), Department of Health (“DOH”), and other overseeing regulatory bodies. 

Have additional safety measures have been implemented?
We’ve implemented a COVID-19 specific protocol. This protocol includes instrument disinfection, rearranged waiting rooms to allow for greater social distancing, thorough surface cleaning and exam room sanitizing between patients. Patients will also have the opportunity to wait in their cars (at select locations) and complete check-in procedures using a cell phone to limit the number of people in waiting rooms where this can be done. Our teams wear the necessary personal protective equipment (PPE) at all times and we ask all patients and visitors (includes those accompanying patients) wear their own mask or face covering upon arrival to our office through the duration of their visit. The masks or face covering’s  should cover your mouth AND nose, and we ask that you please don't wear valved masks, but rather surgical or cloth masks. 

Are you pre-screening patients?
The safety of our patients and communities we serve is our number one priority. Patients will be properly assessed for COVID-19 risks (via phone or in person) prior to being allowed into any clinical areas. Patients will have their temperatures measured and will be required to answer additional Covid-19 specific questions. It will be reinforced numerous times that our offices are not the venue for patients with symptoms consistent with a significant risk of ongoing COVID infection.

How are you ensuring the safety of your more vulnerable patients?
We are taking every precaution to particularly ensure the safety of our more vulnerable patients. For those patients who are age 65 or over, it is encouraged that you schedule your appointment between 8:00am – 9:00am. Patients age of 65 or over must give special consideration as to whether their problem warrants leaving their homes at this time to come to the office. They must weigh the degree to which they need to be seen with the increasing risk of serious consequences in contracting COVID-19. This risk increases with increasing age so that someone 90 years old carries a greater risk than someone 65 years old and this must be taken into consideration in the decision making. If this time does not meet your needs, upon arrival to your scheduled appointment, we will do our best to escort you to a private exam room or waiting area. If you do not feel comfortable in the clinical setting, you can still schedule a virtual visit with your ENTA doctor by calling 1-855-ENTA-DOC.

Does ENTA Test for COVID-19?
ENTA cannot perform testing for coronavirus on-site. If you have a COVID-19 test pending, we require that you DO NOT come into the office until your results come back negative.

What are the guidelines for office visits? 
To help you prepare for your appointment, please keep the following in mind: 

  • Patients should arrive 15 minutes prior to your appointment time to answer pre-screening questions.

  • Only the patient is allowed in the office. For children and adult patients who require a caretaker, one adult may accompany the patient.

Can I make changes to my appointment?
We will respect and accommodate any patient’s request to defer their appointments or procedures to a later date, particularly as it relates to any non-urgent services. 


What if I am unable to keep my appointment?
If you are unable to keep your appointment, please call the office or 1-855-ENTA-DOC and your physician will be notified and your appointment will be rescheduled. You can also reschedule online by visiting our website. 


Here is Guidance from the CDC on Staying Healthy:

  • Wash your hands thoroughly and use alcohol-based hand sanitizers. 

  • Avoid touching your eyes, nose and mouth with unwashed hands.

  • Stay home when you’re sick and encourage family to do the same. 

  • Avoid close contact with people who are sick. 

  • Cover coughs and sneezes with a tissue, throw the tissue in the trash and immediately wash your hands. No tissue? Cough or sneeze into your elbow, not your hands.

  • Clean and disinfect frequently touched objects and surfaces