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ENT and Allergy Associates, LLP Wins Record Breaking Fourth Consecutive MAP Award

05/22/2018 in news



ENT and Allergy Associates, LLP Receives HFMA’s 2018 MAP Award for High Performance in Revenue Cycle



Tarrytown, NY – May 22, 2018 – ENT and Allergy Associates, LLP (ENTA) has been named as a recipient of the 2018 MAP Award for High Performance in Revenue Cycle, sponsored by the Healthcare Financial Management Association (HFMA). As a national award winner, ENTA has met industry-standard revenue cycle benchmarks, implemented the patient-centered recommendations and best practices embodied in HFMA’s Healthcare Dollars & Sense® initiatives, and achieved outstanding patient satisfaction. What stands out about this year’s achievement is that it is the fourth year in a row that the practice has received this prestigious award.


Award recipients are acknowledged as industry leaders and share proven strategies with their colleagues. The award will be formally presented on June 24 at HFMA's Annual Conference in Las Vegas, Nevada.


“Congratulations to all of our winning organizations, which have not only adopted HFMA’s Best Practices for Patient Financial Communications but also achieved excellence in revenue cycle overall,” said HFMA President and CEO Joseph J. Fifer, FHFMA, CPA. “These exceptional organizations have superior processes for communicating complex financial issues to patients in understandable ways.”


Margaret Hargrove, Director of Central Billing Operations at ENTA, remarked, "Our Practice constantly strives to be best-in-class in terms of delivering superior medical care. It is truly gratifying to know that the work we do in the important areas of revenue cycle and patient-centric practices met the demanding HFMA criteria, and has been memorialized by our receiving the MAP Award for High Performance for the 4th year in a row.”


Arthur Schwacke, ENTA’s Chief Financial Officer, added “Our revenue cycle success is the direct result of the terrific communication that exists among our clinical sites, central billing office and business development teams.  We are all united around the goal of doing everything possible to improve the patient experience.  At ENTA our staff is empowered so they truly occupy a ‘seat at the table’.  As a direct result of that, the best ideas flow freely, and we achieve the type of unparalleled efficiencies that have resulted in this award.  I couldn’t be more honored.” 


Robert Glazer, CEO of ENTA, noted, “We work hard to support high quality patient care and are extremely proud of this recognition. The premise that drove this initiative was transparency of costs to our patients.  We believe light must be shed on the black hole of healthcare costs and patients must be well-informed and engaged in their own healthcare. Thanks to the processes we have implemented, our patients are now more involved from the initial encounter.  As a result, our efficiency has improved in a climate of higher copays and deductibles."


Created by and for healthcare leaders, HFMA’s MAP initiative sets the standard for revenue cycle excellence in the healthcare industry. MAP is a comprehensive strategy that allows organizations to measure revenue cycle performance using the industry-standard MAP Keys; apply evidence-based strategies for improvement; and perform to the highest standards to improve financial results and patient satisfaction. For more information, visit


About HFMA

With 38,000 members, the Healthcare Financial Management Association (HFMA) is the nation's premier membership organization for healthcare finance leaders. HFMA builds and supports coalitions with other healthcare associations and industry groups to achieve consensus on solutions for the challenges the U.S. healthcare system faces today. Working with a broad cross-section of stakeholders, HFMA identifies gaps throughout the healthcare delivery system and bridges them through the establishment and sharing of knowledge and best practices. We help healthcare stakeholders achieve optimal results by creating and providing education, analysis, and practical tools and solutions. Our mission is to lead the financial management of health care.



About ENT and Allergy Associates, LLP

ENT and Allergy has more than 200 physicians in 40+ office locations in Westchester, Putnam, Orange, Dutchess, Rockland, Nassau and Suffolk counties, New York City, Long Island and northern/central New Jersey. The practice sees over 80,000 patients per month. Each ENT and Allergy Associates clinical location provides access to a full complement of services, including General Adult and Pediatric ENT, Voice and Swallowing, Facial Plastics and Reconstructive Surgery, Disorders of the Inner Ear and Dizziness, Asthma, Clinical Immunology, Diagnostic Audiology, Hearing Aid dispensing, Sleep and CT Services. ENTA has a clinical alliance with The Mount Sinai Hospital for the treatment of diseases of the head and neck and esophageal cancer, a clinical alliance with the Montefiore Medical Center for the tertiary treatment of pediatric patients and a partnership with the American Cancer Society to educate and treat patients with smoking disorders and cancer. The Practice has also expanded its clinical capabilities to include advanced Immunodeficiency trials. ENT and Allergy Associates Management and Marketing teams have been recognized numerous times with awards and accolades including Health Leaders Media 2011 Top Leadership Team in Healthcare, Top Doctor awards, ACS recognition award, AHAA Audiologist awards, The Westchester County Association Big W Awards and the Healthcare Marketing Report Healthcare Advertising Awards. Visit for more information.


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