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12/02/2015 in press release
Call ENT and Allergy Associates ® at 1-855-ENTA-DOC as early as 7:00AM to Schedule an Appointment
Illness doesn’t wait until business hours, and neither do they!
Tarrytown, NY—December 2nd, 2015: ENT and Allergy Associates, LLP (ENTA), whose 41 state-of-the-art clinical locations and 170+ board-certified physician specialists serve the needs of hundreds of neighborhoods around New York and New Jersey, has always been dedicated to ensuring that its patients receive the finest medical care as quickly and conveniently as possible.
That’s the reasoning behind its ‘Call us Today, See Us Today’ message, which promises and delivers same day appointments to those who call 1-855-ENTA-DOC.
But the nation’s largest and most comprehensive ear, nose, throat, allergy and audiology practice did not stop there. Today, ENTA announced that patients are now able to call the Practice as early as 7:00AM (Monday-Friday, 8:00AM on Saturdays) to schedule their appointments.
Professionals at ENTA’s dedicated Patient Rapid Response Center (PRRC) stand ready to answer calls and schedule same day appointments.
“Our patients are our top priority,” explained Robert Green, MD, President of ENTA and a senior otolaryngologist at the practice’s East 86th Street, office in New York City. “We are continuously identifying and implementing new ways to make every aspect of their experience as easy, convenient and satisfying as possible, from online appointment scheduling to expanded evening and weekend hours and from same day appointments to early morning PRRC service. We believe that having phones answered beginning at 7:00AM will be a real benefit to our patients.”
Added Moshe Ephrat, MD, partner at ENTA’s Lake Success, NY office, "When you or someone you love is sick, timing is critical. The sooner a patient calls us, the sooner we can schedule an appointment. Having phone lines being answered at 7:00AM allows patients to speak with a scheduling expert who will arrange care best tailored to their availabilities.”
Phones remain open from 7:00AM to 7:00PM Monday through Thursday and 7:00AM to 5:00PM on Friday. On Saturday, while most ENTA offices are open from 8:00AM to Noon, phones are answered from 8:00AM to 4:00PM and representatives may schedule appointments for patients as early as Monday.
About ENT and Allergy Associates, LLP:
ENT and Allergy has nearly 170 physicians in 40+ office locations in Westchester, Putnam, Orange, Dutchess, Rockland, Nassau and Suffolk counties, New York City and northern/central New Jersey. The practice sees over 70,000 patients per month. Each ENT and Allergy Associates clinical location provides access to a full complement of services, including General Adult and Pediatric ENT, Voice and Swallowing, Facial Plastics and Reconstructive Surgery, Disorders of the Inner Ear and Dizziness, Asthma, Clinical Immunology, Diagnostic Audiology, Hearing Aid dispensing, Sleep and CT Services. ENTA has a clinical alliance with The Mount Sinai Hospital for the treatment of diseases of the head and neck and esophageal cancer, a clinical alliance with the Montefiore Medical Center for the tertiary treatment of pediatric patients in New York City and the Hudson Valley, a clinical alliance with Northwell Health System for the tertiary treatment of pediatric patients in Nassau and Suffolk Counties and a partnership with the American Cancer Society to educate and treat patients with smoking disorders and cancer. The Practice has also expanded its clinical capabilities to include advanced Immunodeficiency trials. ENT and Allergy Associates Management and Marketing teams have been recognized numerous times with awards and accolades including Health Leaders Media 2011 Top Leadership Team in Healthcare, Top Doctor awards, ACS recognition award, AHAA Audiologist awards, The Westchester County Association Big W Awards and the Healthcare Marketing Report Healthcare Advertising Awards. Visit www.entandallergy.com for more information.