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Bill Pay

Please choose your online payment portal based on the date of your appointment.

Current Bill Pay

If your appointment was on or before November 5, 2026, please use our current online bill pay portal to make your payment.

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New System — Epic MyChart

If your appointment was on or after November 6, 2026, please pay your bill through MyChart.

📍 Applies to all states: NY, NJ, PA & TX

Pay your bill online anytime — quickly, easily, and securely.
View your balance and billing details all in one convenient place.
Keep track of your payments and access your billing information whenever you need it.

MyChart (Epic) Bill Pay

MyChart Help Desk: 201-884-5069

General Information About Your Visit to ENT & Allergy Associates

We understand you may have questions about the services provided during your visit and any associated charges. The information below is intended to help you better understand your financial responsibility and address common billing questions.

If you have additional questions or concerns, please contact our Central Billing Office using the information below:

Why Do I Have a Remaining Balance?

Your remaining balance may be related to your individual insurance plan. Below are some common reasons why you may owe an amount after your insurance has processed your claim.

What is a Deductible?

An out-of-pocket amount a patient must pay each year before their insurance company begins paying for covered services. Depending on the details of your insurance plan, a covered service may be applied toward your deductible.

What is a Co-Pay?

A fixed amount that is the patient's responsibility, typically due at the time of service. Whether a co-pay applies depends on the patient's individual insurance plan.

What is Co-Insurance?

A percentage of the cost that is the patient's responsibility after the insurance company processes its portion. For example, with 20% co-insurance, the patient is responsible for 20% of the allowed cost, while the insurance company covers the remaining 80%, subject to the terms of the plan.

Frequently Asked Billing Questions

The following questions and answers may help you better understand charges associated with your visit.

Why did my physician perform an endoscopy?

An endoscopy is an important component of patient care, treatment, and diagnosis. This procedure allows your physician to examine areas of the ear, nose, and throat to help identify or rule out certain conditions and determine the appropriate course of treatment. When medically necessary, endoscopy helps your ENT physician provide an appropriate level of care.

Why is an endoscopy called "surgery" on my Explanation of Benefits?

Depending on your individual insurance policy and carrier, these procedures may be classified as "surgery," even when the procedure code describes a diagnostic service. Your insurance company may apply an in-network deductible or co-insurance. An endoscopy is billed separately from your office visit. If your deductible or co-insurance applies, you may be responsible for the amount allowed by your insurer.

Do all patients undergo endoscopy at ENTA?

No. Endoscopy is not performed on every patient. If an endoscopy was performed during your visit, your ENT physician determined that it was medically necessary based on your health concerns and symptoms.

If my insurance covered the procedure, why am I being billed for it?

Even when insurance covers a procedure, your individual policy may require you to pay a portion of the cost through a deductible or co-insurance. ENTA offers payment plans to help patients manage out-of-pocket expenses. Please contact our Billing Department to discuss available options or request a call from a Billing Operations Specialist.

My endoscopy was normal. Did my doctor make an error in performing one?

No. Diagnostic procedures may be necessary to evaluate symptoms, identify potential conditions, or rule out certain diagnoses, even when the results are normal.

Why didn't my doctor inform me of the specific costs involved in my care?

The care provided by our physicians is based on the medical indications and needs presented during each visit. The amount a patient owes is determined by their individual insurance coverage and the processing of their claim. Your physician's priority is to determine the appropriate care based on your medical needs.